Personally Identified Information is referred to as PIN and is the data that the website may use for identifying, locating and contacting the person to whom the information pertains. PIN Information consists of name, address, contact details, DOB, credit/debit card details, social security, and other required financial information. Information provided on anonymous premises (not recognizing the person) or detailed gathered concerning the demographics and do not concern a sole individual isn’t considered as the PIN.
Only the enlisted guest or users will be requested for providing the snippets of information and required data, including name, valid email id, and password. The website may anytime: save the provided information regarding the package searches, invite a guest to participate in surveys designed for their experiences, knowledge, and encourage the users to review their experience with BookMountainTours and other websites.
Saved search criteria enable them to auto-search without re-entering the information.
Reviews of site experience are valuable for the concerned website. Completing the survey help us to improve our services constantly and enhance the user experience. We update the information of the user on the website as and when received. Guests interested in buying or selling any program (trekking, hiking, and backpacking) on this website is required to unveil additional information like residential address, pin code, personal contact number, and other required data. Guest contact details will be used by us only for contacting them regarding informing about the availability of new products, discount offers, related services, etc., and for informing them about any illegal or unusual activity taking place from their account, or any inappropriate content in the customer’s advertisements.
Your PIN is stored in a safe database, and we make all the precautionary steps and pursue industry’s best practices ensuring the protection that your data is not lost, altered, misused, obliterated, disclosed or accessed. The Payment Information provided on our platform is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) at the very time of payment, for the secure transactions.
The PIN is used for Website Customization, for offering applicable services to the members and for fulfilling appropriate selling and purchasing product on the website. Guest and Members may receive emails regarding the purchase and sale opportunity. The PIN information may also be used for the purpose of contacting and providing a response to the guest who requested for the information.
We duly understand the significance of securing the personal data provided to us. Your PIN with us will only be disclosed under the certain circumstances in which you have: consented to disclose the information or as per the legal necessities.
Members have the choice to update the existing PIN on the website or to make any correction regarding the data provided, simply by logging into their accounts, where they are offered the option to make the essential changes.
Guests and members wishing to delete or deactivate their PIN data from the website can do by contacting the site. Any person who urges to deactivate the account or erase the information from our database will have it done, and the provided information will not be used, transferred or sold in any manner from that very point and time.
Visitors who don't wish to get any spontaneous data from us or our vendors and other sites associated to us can opt from this service by writing to us an email in a way endorsed or using the unsubscribing link.
Members are allowed to impart any information with us at their own will. We do everything in our ability to secure your data. There are a few steps that you can follow to guarantee the security of your information and data: make sure to log out after each session, be sure that your passwords are highly unique so your email and data cannot be accessed by others.
If you have reasons to believe that any individual or organization has erroneously accessed your PIN or if you have reasons to trust that we have not stayed faithful to our obligation under the policy or any other inquiries and concerns related with privacy at that point please contact us right away. We will endeavor to address any errors on our part and will respond to your queries and concerns with respect to the issue.
By becoming a member on our website or making the bookings with us, you are bound to agree to our Terms and Conditions, including the additional terms and conditions available on the site as a hyperlink. These terms of services and conditions apply to each user of the website, including the browsers, clients, centers, merchants, customers and benefactors of the content.
We request to you to deliberately go through the terms and conditions before accessing our website. By using any section of the website, you show consent to the stated terms and conditions. If the users do not agree with the terms of service, at the same point their access to the website may be put to halt. Besides, they will most likely be unable to make any purchasing or bookings from the website.
Any new feature or product added to the website will be subjected to the terms and conditions agreement. Guests can view the current Terms of Services at this page whatever they want. We reserve all the rights to change, update or even replace any section of the terms and condition services from our website. We request you to intermittently check the page for updations. In case your encounter any issue while accessing our services, please notify us.
We Will Be More Than Happy To Serve You In Any Manner.
When a user books a trek, hike or backpacking program at BookMountainTours, we ensure a seat to the customer in the respective program or package on behalf of the authorised host. However, the final decision to offer the requested seat to the customer lies with the center of the selected program-package.
Clients are obliged to follow the rules and regulations of the centers.
We reserve the rights to deny service to anyone without stating any particular reason.
Please understand that your information (not including credit card details) can be transferred and may involve:
The users of our website agree not to recreate, sell, copy, exploit any services, terms and conditions, or any contact details on the site.
We reserve the right to decline any request and order you place with us. In any occasion that we make a change to or cancel an order/request, we endeavour to inform you through email/billing address/phone number provided at the time of making a request.
We guarantee to give right, complete, and in time purchasing record and data made with us. You consent to update your email address, billing address, or credit card details on a prompt basis so we can complete the transaction. Clients can go through our return policy for details and future assistance.
The use of the site by the customers is free of cost. Organisers charge a fee for their experience over which we have no control and influence. Note: You may liable to pay specific amount to the organiser at the time of making a reservation.
So in order to make a request or reservation regarding any stated program on the website, you need to provide personal information to the organiser of the selected event. The organiser then processes the data according to their privacy setting. We shall not be responsible for any damage or alternation to the private information provided by the user during the process by the organiser.